Welcome to EDEM HOTEL (referred to as "we," "our," or "us"). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
EDEM HOTEL is located at 5 Dayo Apata Street, Kaura District, Abuja, Nigeria, and offers accommodation, dining, and various services to our guests. These Terms and Conditions apply to all users of our website, including guests, visitors, and potential customers.
2. Booking and Reservations
- Room Reservations: Reservations can be made through our website, by phone, or by email. By making a reservation, you agree to the prices and policies applicable at the time of booking.
- Payment: Full or partial payment may be required at the time of booking, depending on the type of reservation. We accept payments via bank transfers.
- Cancellation Policy: Cancellations must be made in advance. A cancellation fee may apply if the cancellation is made after this period.
- Check-in/Check-out Times: Check-in is available from 12:00, and check-out is by 12:00. Late check-out may incur additional charges.
3. Use of Website
- Eligibility: You must be at least 18 years old to make a reservation through our website.
- Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your username and password.
- Accuracy of Information: We strive to ensure that the information on our website is accurate, but we cannot guarantee the accuracy, completeness, or reliability of all content. We reserve the right to make changes without notice.
4. Guest Behavior
- Conduct: You agree to behave respectfully towards hotel staff and other guests. Disruptive behavior or actions that endanger others may result in eviction from the hotel without refund.
- Damage to Property: You are responsible for any damage to hotel property during your stay and may be charged accordingly.
- Pets: [Insert pet policy, e.g., pets are not allowed, or pets are allowed under certain conditions.]
5. Privacy and Data Protection
- Personal Information: We collect personal information to process bookings and provide services. This information will be handled in accordance with our Privacy Policy, which can be reviewed on our website.
- Cookies: Our website uses cookies to enhance user experience. By using the site, you consent to our use of cookies as outlined in our Cookie Policy.
6. Liability
- Limitation of Liability: EDEM HOTEL is not responsible for any loss or damage to personal property during your stay, including but not limited to theft or natural disasters. Guests are encouraged to take appropriate precautions.
- Force Majeure: We are not liable for any failure or delay in performance due to events beyond our control, such as natural disasters, strikes, or other unforeseeable events.
7. Intellectual Property
- Ownership: All content on this website, including text, images, logos, and trademarks, is the property of EDEM HOTEL unless otherwise specified. You may not use, copy, or distribute any content without permission.
8. Amendments to Terms
We may update or modify these Terms and Conditions at any time. Changes will be effective as soon as they are posted on this website. Your continued use of our website or services after such changes will constitute your acceptance of the new terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Abuja.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
EDEM HOTEL
5 Dayo Apata Street, Kaura District,
Abuja, Nigeria
Email: info@edemshotels.com
Phone: +234-08130857105, +234-08085150434
